Hotel / Motel Scam

This is kind of scary if only because of how simple it is. I’ll bet this works all too often.

You arrive at your hotel/motel and check in at the front desk. When checking in, you give the front desk your credit card (for all the charges for your room). You get to your room and settle in.

Someone calls the front desk and asks for (example) Room 620 (which happens to be your room). Your phone rings in your room. You answer and the person on the other end says the following:

“This is the front desk. When checking in, we came cross a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits on the reverse side of your charge card.”

Not thinking anything you might give this person your information since the call seems to come from the front desk. But actually, it is a scam of someone calling from outside the hotel/motel front desk.

They ask for a random room number. Then ask you for your credit card information and address information, sounding so professional that you think you are talking to the front desk.

If you ever encounter this problem on your vacation, tell the caller that you will be down at the front desk to clear up any problems. Then, go to the front desk and ask if there was problem. If there was none, inform the manager of the hotel that someone called to scam you of your credit card information acting like a front desk employee.

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